Category:Retailer return policies
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Retailer Return Policies (for video games)
Okay, so you somehow wound up with a game you don't want? Did your parents buy you "That's So Raven"? Were you drunk and thought picking up that DS Sudoku game was a real "value"? No matter the reason, here's a list of return policies for various retailers. Always hold on to the receipt!
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Best Buy
- 30 days unopened
- Receipt required
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
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Circuit City
- 30 days unopened
- Receipt required
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
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Game Crazy
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New
- 7 days unopened
- Receipt required
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
- If no receipt, employees may look up the transaction in your account and reprint the receipt (YMMV)
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Used
- NO CASH REFUNDS
- 90 day defective guarantee
- If no replacement copy is available, store credit will be refunded
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GameStop / EB Games
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New
- 7 days unopened
- Receipt required
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
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Used
- 7 days
- Receipt required
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Target
- 90 days unopened
- Receipt or purchasing credit card/check required (they can look up previous transactions this way)
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
- If no receipt and no credit card or check was used, driver's license required (maximum TWO returns per year this way, up to $100 each time)
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Toys R Us
- 45 days unopened
- Receipt required; if no receipt, the credit card/check/giftcard used to pay can be used to look up the transaction
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
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Wal-Mart
- 30 days unopened
- Receipt required
- If opened, the game will be replaced by another copy of the same game ("defective replacement")
- If no receipt, driver's license required (maximum THREE returns per year this way)

