Category:Retailer return policies

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Retailer Return Policies (for video games)

Okay, so you somehow wound up with a game you don't want? Did your parents buy you "That's So Raven"? Were you drunk and thought picking up that DS Sudoku game was a real "value"? No matter the reason, here's a list of return policies for various retailers. Always hold on to the receipt!


Best Buy

  • 30 days unopened
  • Receipt required
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")


Circuit City

  • 30 days unopened
  • Receipt required
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")


Game Crazy

New

  • 7 days unopened
  • Receipt required
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")
  • If no receipt, employees may look up the transaction in your account and reprint the receipt (YMMV)

Used

  • NO CASH REFUNDS
  • 90 day defective guarantee
  • If no replacement copy is available, store credit will be refunded


GameStop / EB Games

New

  • 7 days unopened
  • Receipt required
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")

Used

  • 7 days
  • Receipt required


Target

  • 90 days unopened
  • Receipt or purchasing credit card/check required (they can look up previous transactions this way)
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")
  • If no receipt and no credit card or check was used, driver's license required (maximum TWO returns per year this way, up to $100 each time)


Toys R Us

  • 45 days unopened
  • Receipt required; if no receipt, the credit card/check/giftcard used to pay can be used to look up the transaction
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")

Wal-Mart

  • 30 days unopened
  • Receipt required
  • If opened, the game will be replaced by another copy of the same game ("defective replacement")
  • If no receipt, driver's license required (maximum THREE returns per year this way)

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